F2 Newsletter


F2/Rotrex Supercharger Warranty

Posted on 20th Jan 2010 @ 1:36 AM

The F2Performance Parts, INC warranty is provided to the original purchaser of certain F2 supercharger systems and F2 components, but not all, and is subject to the terms and conditions found in this document. This warranty is limited to the original purchaser and is non-transferable. There is no warranty on F2 components or supercharger systems used specifically for racing purposes. No other warranties beyond what is written in this document is either expressed or implied including but not limited to any implied warranty of merchantability or fitness for a particular application. No agent or employee of F2 Performance Parts, INC or dealer/distributor/installer of F2 components and/or supercharger systems can amend this document and or authorize any warranty beyond what is written in this document.

 

F2 Supercharger Systems Warranty:

 

The Rotrex supercharger used on street driven vehicles is warranted by Rotrex A/S for a period of three years from date of purchase.

 

F2 Performance Parts, INC warranties all other F2 system components for a period of one year from the date of purchase.

 

F2 Performance Parts, INC shall not be liable for any special, direct, indirect, incidental, or consequential damages, that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor.

 

F2 Performance Parts, INC shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warranty.

 

F2 does not warranty any system or component when not installed and used strictly in accordance with F2 Performance Parts, INC instruction and maintained to original equipment standards.

 

This warranty does not cover failures or malfunctions that are the result of modification to the original kit components.

 

This warranty does not cover failures due to improper servicing of the vehicle and/or the F2 system components.

 

This warranty does not cover failures due to normal wear and tear or abuse.

 

F2 Performance Parts, INC does not warranty any products that are used specifically for racing purposes.

 

F2 Performance Parts, INC does not warranty any You Tune, Race, or similar Supercharger Systems.

 

The F2 Performance Parts, INC warranty does not include failures due to:

-                Improper tuning

-                Over speeding the supercharger or any of its components

-                Debris damage to the impeller blades

-                Improper or lack of a bypass valve

-                Rotrex Oil system modification or failures

-                Rotrex SX100 Oil and filter change not performed every 50,000 miles

-                Overheating of the Rotrex from components other than stock OE components including but not limited to: headers or radiators

 

Final determination of the suitability of the products for the use contemplated by the buyer is the sole responsibility of the buyer.

 

F2 Performance Parts, INC Warranty Procedure:

 

Parts returned must be determined by F2 Performance Parts, INC to be defective prior to any warranty credit or replacement being issued. F2 Performance Parts, INC obligation under this warranty shall be limited to the repairing or replacing, at F2’s discretion, any part proven defective. F2 Performance Parts, INC will not be responsible for any diagnostic fees, shop fees, or any other fees related to said warranted product.

 

Please contact the F2’s Customer Service Department to discuss any warranty issue before returning the product for warranty consideration. No product may be returned for any reason without first contacting F2 Performance Parts, INC for a Return Merchandise Authorization (RMA) number. Please contact F2 Performance Parts, INC directly for a Return Merchandise Authorization (RMA) number before shipping any product for warranty consideration.

 

The customer must prepay all transportation charges for warranty consideration. F2 Performance Parts, INC will return products returned for warranty consideration via standard surface shipping unless the customer requests and has paid for expedited service.

 

Once you have been issued an RMA number you may return the product in question with the RMA number clearly present on the outside of the package. Any product shipped without an RMA number clearly visible on the outside of the packaging will not be received by our shipping/receiving personnel.

 

It is the responsibility of the person shipping the product in question to package the product properly so that it arrives at our facility intact and without damage. A properly packaged Rotrex Supercharger claim must have all oil lines plugged properly so as to not leak oil. This consideration will not only keep the shipping companies from scrutinizing the contents, but it will also preserve the integrity of the shipping material so that the product arrives at our facility safely.

 

Include in the product return package:

-                The original purchaser’s name, address, e-mail, and phone number

-                A clear copy of the original receipt showing the date of purchase

-                Vehicle, Vehicle Mileage

-                F2 Kit, F2 Kit Mileage on Vehicle

-                RMA Number

-                Return Address

-                A description of the failure with as many facts and photos related to the failure as possible

 

Receiving an RMA does not guarantee that the product in question will be issued a warranty. It is simply an authorization for you to ship the product in question for F2 Performance Parts, INC to inspect it for warranty consideration.

 

All warranty claims should be shipped to:

F2 Performance Parts, INC

Customer Service Department

8229 Allport Ave

Santa Fe Springs, CA 90670

RMA Number ________

 

If the product in question is not covered by the F2 Performance Parts, INC warranty, you will be charged a $75 inspection fee and pay all shipping and handling cost related to the product in question. All fees must be authorized and paid for before disassembly or inspection can proceed. If the product in question is not considered for warranty you will be charged the $75 inspection fee and ground shipping with insurance back to the owner.